Shipping & Return Policy
Orders are processed between 3-5 business days.
Free Shipping On US Domestic Orders over $250
MIKOH offers free shipping to the continental US including Hawaii, Puerto Rico and Virgin Islands on all orders over $250 before tax. Free shipping applies only to these conditions, unless otherwise stated. **
Shipping Rates & Delivery
Please note all packages will have a signature required to avoid lost or stolen packages. We highly recommend you connect with the FedEx here to schedule your delivery and pre-sign for your package.
Domestic (excl. Puerto Rico and Virgin Islands)
FedEx ground (1-5 business days, depending on proximity) - free for orders over $250 or $12 flat rate
USPS priority mail (2-3 business days) - free for orders over $250 or $12 flat rate
FedEx 2 day (2 business days)*** - price will vary
FedEx standard overnight (end of day)*** - price will vary
Puerto Rico and Virgin Islands
USPS priority mail (2-3 business days) - free for orders over $250 or $12 flat rate
FedEx 2-day (1-2 business days)*** - price will vary
FedEx standard overnight (end of day)*** - price will vary
International Shipping
MIKOH offers FedEx International Priority & FedEx International Economy shipping to most international countries.**** shipping rates can vary from country to country.
Price does not include duty and tax fees for international orders.
Duty, customs tariffs and vat are set by the destination country. They are based on the purchased merchandise's country of origin or manufacturing and the classification of that merchandise in accordance with a harmonized system. The amount of applicable duty, tariffs, taxes and vat will vary by country.
MIKOH is not responsible for lost or stolen packages if confirmed delivery by FedEx or DHL or USPS tracking.
The customer assumes full responsibility for any loss or damage to these items.
By shopping on MIKOH.com, you agree to these terms & conditions.
*Prices are set in USD
**Shipping rates and policies are subject to change
***Orders must be placed before 12pm pst for FedEx 2-day and overnight to be shipped out the same day. Please note FedEx has definite 2-day to major cities in Europe and Canada. Please check the transit time for other locations.
***Unfortunately, we do not ship to Brazil. FedEx flat rate shipping does not apply to Russia since FedEx does not ship to Russia. Please contact us at orders@MIKOH.com for any inquiries for shipping to Brazil or Russia.
MIKOH offers free domestic returns for regular priced items purchased from MIKOH.COM for store credit.
Returns and exchanges are not offered on sale items.
All returns must be clean with sanitary stickers (applicable to all bottoms and one pieces), free of deodorant stains, and/or makeup, unwashed and with original hang tags attached within 21 days. All returned items must pass sanitary requirements. Returns not abiding by this policy will be returned to customer. Store credit will be issued within 3 to 5 business days upon receiving the original items.
Exchanges are offered through Returnly instant credit, a temporary credit equal to the value of the return sent back. This credit can be used to make a new purchase. If you do not use the credit, store credit will be issued within 3 to 5 business days upon receiving your original items.
All shipping and handling charges, gift cards and store credits are nonrefundable. Items purchased from previous collections must abide by previously enforced policies. Items purchased at MIKOH.COM are warrantied for 6 months. MIKOH does not warranty items purchased at trunk shows or any other retailer.
Domestic Return Process
- Go to https://returns.mikoh.com/
- Enter your email and order number and submit return for store credit
- If your return is eligible, MIKOH will email you a prepaid shipping label within 2 business days
- Include invoice and clean unwashed, stain free products with hang tags in the original zippy bags, packaging and box - or package of choice
- Attach your prepaid label to the package, and secure with tape
- Drop off at the appropriate shipping center
- Sit back and we will email your store credit once your return has processed
International & US territories Return Process
Please email orders@mikoh.com and we will assist you further.