Shipping & Return Policy
Orders are processed between 3-5 business days.
Free Shipping On US Domestic Orders over $350
MIKOH offers free shipping to the continental US including Hawaii, Puerto Rico and Virgin Islands on all orders over $350 before tax. Free shipping applies only to these conditions, unless otherwise stated. **
International Shipping
MIKOH offers FedEx International Priority & FedEx International Economy shipping to most international countries.**** shipping rates can vary from country to country.
Price does not include duty and tax fees for international orders.
Duty, customs tariffs and vat are set by the destination country. They are based on the purchased merchandise's country of origin or manufacturing and the classification of that merchandise in accordance with a harmonized system. The amount of applicable duty, tariffs, taxes and vat will vary by country.
MIKOH is not responsible for lost or stolen packages if confirmed delivery by FedEx or DHL or USPS tracking.
The customer assumes full responsibility for any loss or damage to these items.
By shopping on MIKOH.com, you agree to these terms & conditions.
*Prices are set in USD
**Shipping rates and policies are subject to change
***Orders must be placed before 12pm pst for FedEx 2-day and overnight to be shipped out the same day. Please note FedEx has definite 2-day to major cities in Europe and Canada. Please check the transit time for other locations.
***Unfortunately, we do not ship to Brazil. FedEx flat rate shipping does not apply to Russia since FedEx does not ship to Russia. Please contact us at orders@MIKOH.com for any inquiries for shipping to Brazil or Russia.
MIKOH offers store credit for full priced items purchased without a discount code greater than 20% at MIKOH.COM.
Returns and exchanges are not offered on sales items purchased from The Outlet, or on purchases with a discount code greater than 20%.
All returns must be clean with sanitary stickers (applicable to all bottoms and one pieces), free of deodorant stains, and/or makeup, unwashed and with original hang tags attached within 21 days. All returned items must pass sanitary requirements. Returns not abiding by this policy will be returned to customer. Store credit will be issued within 3 to 5 business days upon receiving the original items.
All shipping and handling charges, gift cards and store credits are nonrefundable. Items purchased from previous collections must abide by previously enforced policies. Items purchased at MIKOH.COM are warrantied for 6 months. MIKOH does not warranty items purchased at trunk shows or any other retailer.
All returns are subject to a handling fee.
Domestic Return Process
- Go to https://returns.mikoh.com/
- Enter your order number and shipping address zip code to submit your return for store credit
- Select the items you'd like to return or exchange
- Pay for the shipping fee
- Include invoice and clean unwashed, stain free products with hang tags in the original zippy bags, packaging and box
- Attach your prepaid FedEx label to the package, and secure with tape
- Drop off at your nearest FedEx Office
- We will email your store credit or ship your exchange once your return has been processed. Please allow 3 to 5 business days upon receiving your return for your order to be processed.
International & US territories Return Process
Please email orders@mikoh.com and we will assist you further.